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Privacy Policy for Sigma

Monday Tech ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software product (the "Service").

Please read this Privacy Policy carefully. By using Sigma, you agree to the terms of this Privacy Policy.

Monday Tech does not sell or rent your information. We only disclose your information to third parties for the limited purposes described in this Privacy Policy.

Information We Collect

We may collect and process the following types of information:

  • Personal Information:

    • Contact Information: Name, email address, postal address, phone number, and similar data to contact you.
    • Organizational Information: Your company or institution name, role, and title (if applicable).
    • Payment Information: Credit card number (if you make a purchase).
    • License Information: Monday Tech products and services purchased, licensed users, and devices.
    • Communication Content: Feedback, customer support requests, and technical support requests (including emails or phone call recordings).
    • Account Information: Username, password, and other account-related details.
    • Other Information: Information you submit voluntarily, such as event inquiries, files stored using Monday Tech online services, and community forum submissions.

  • Usage Data:

    • Device Information: IP address, operating system, and other device details used to access the Service. For example: We may use your IP address to estimate your location for certain features (if enabled) and to analyze overall usage trends.

How We Use Your Information

We use the information we collect for the following purposes, based on the following legal grounds.

  • Performance of a Contract:

    • To provide, operate, and maintain our Service.
    • To process your transactions and manage your orders.

  • Legitimate Interests:

    • To improve, personalize, and expand our Service.
    • To understand and analyze how you use our Service (e.g., usage data).
    • To develop new products, services, features, and functionality.

  • Consent:

    • To communicate with you about the Service (customer service, updates, marketing and promotions, with your permission).

  • Legal Obligation:

    • To comply with legal requirements.

Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: Third-party vendors, service providers, contractors, or agents who perform services for us and need access to your information to do their job.
  • For Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or part of our business.
  • With Affiliates and Business Partners: We may share your information with affiliates or partners to offer specific products, services, or promotions (with your consent).
  • With Your Consent: We may disclose your information for any other purpose with your permission.
  • To Comply with Legal Requirements: We may disclose your information if required by law.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable security steps, please be aware that no security measures are perfect.

International Data Transfers

Your information may be transferred and maintained on computers located outside your jurisdiction. If you are located outside Germany and choose to provide information to us, please note that we transfer the data to Germany for processing. We will take all steps necessary to ensure your data is treated securely according to this Privacy Policy.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Monday Tech allows you to correct, amend, delete, or limit the use of your Personal Data. Please contact us if you wish to know what Personal Data we hold about you or request its removal.

In certain circumstances, you have the following data protection rights:

  • Access, update, or delete your information.
  • Request rectification of inaccurate or incomplete information.
  • Object to our processing of your Personal Data.
  • Request restriction of the processing of your personal information.
  • Request a copy of your Personal Data in a structured format.
  • Withdraw your consent for processing your Personal Data (where applicable).
  • Complain to a Data Protection Authority about our collection and use of your Personal Data.

Retention of Data

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at legal@mondaytech.com.